NHS Action Hotline Goes Live

A free, confidential phone line for NHS staff who wish to raise any concerns about practices in NHS-Scotland will go live on 2 April 2013. The number is 0800 008 6112.

The National Confidential Alert Line for NHS employees will be piloted for one year, providing an additional level of support for staff.

The line will be delivered by Public Concern at Work, an independent organisation, to ensure confidentiality and impartiality.  Any concerns that employees raise will be then passed on to the employer or the relevant regulatory organisation for investigation.

“It is important that all NHS workers feel that they can raise any concerns they may have safely and confidentially, and following the Francis Inquiry, be reassured that health boards will listen,” said Health Secretary, Alex Neil.

“All areas of concern must be investigated and lessons will be learned to ensure that the NHS in Scotland is providing the best possible service to patients.”

“We already have whistle-blowing policies in place.  Staff can be assured that these policies will be enforced and the Alert Line will give staff have the best possible support.”

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