Police Launch New National Non-Emergency Number 101

Tuesday 21st February sees the launch of a new national non-emergency number which will enable the public to contact police throughout Scotland.    The introduction of the 101 non-emergency number will give the public a new single number so they can contact police, report a crime that does not need an emergency response, to get advice, or to speak to a local officer.

The new number will help make police more accessible to communities and reduce pressure on the 999 system, as well as helping police to cut crime by making it easier for the public to pass on information. Deputy Chief Constable Rose Fitzpatrick, Police Scotland and Cabinet Secretary for Justice Kenny MacAskill will launch the service today and will tour Bilston Glen, one of the facilities where 101 calls are being received. The Cabinet Secretary will also speak to staff on duty and listen in to some of the calls being received.

Speaking before the launch of the new 101 service, Deputy Chief Constable Rose Fitzpatrick said, “I am delighted to be here at Bilston Glen today with the Cabinet Secretary to launch the new national 101 non emergency number.  A lot of work has been done by forces across Scotland to role out this new nationwide service.  The introduction of 101 will provide the public with an easy to remember number to use when they want to contact Police when an emergency response is not required.”   The public should use this number to report crimes such as car theft, damage to property; if they have information about suspected drug use or drug dealing or if they wish to pass on information to officers.  101 will undoubtedly help to keep people safe and will make the police response more efficient for everyone in Scotland.”


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